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Pricing Increases Effective June 1st
Please note that all pricing will increase starting June 1st. Retroactive pricing adjustments will not be permitted. For questions or to discuss current rates, please contact us prior to this date.

Cancellation Policy:
MTBX does not offer refunds for any rides booked. Online credit can be given at directors’ discretion under specific circumstances. Credit can only be used for a product during the same year of purchase. Roll overs will not be granted and credit will be terminated after expiration.

1. WEATHER
   • MTBX may cancel a ride due to weather or trail conditions.
   • MTBX may offer a make-up date due to weather if applicable. Riders unable to attend makeup date will not be given credit.
   • MTBX makes trail conditions decisions daily, riders who choose not to ride with MTBX when conditions are manageable will not be given credit.
2. ILLNESS
   • A rider will be able to cancel a ride due to illness.
   • MTBX will not schedule a make-up date but will give a credit for day(s) missed.
   • MTBX must be notified by 9pm prior to rides booking to guarantee credit. Riders who give short notice are subject to discretion.
3. INJURY
   • A rider will be able to cancel a ride due to injury.
   • Injuries that accrue during MTBX preventing riders from participating will be given credit towards future ride.
   • Injuries that accrue outside of MTBX must prevent riders from participating to be given credit for future ride.
   • MTBX must be notified by 9pm prior to rides booking to guarantee credit. Riders who give short notice are subject to discretion.
   • Serious injuries that may result in over 6-month recovery will be eligible for credit roll over if applicable.
4. RENTAL
   • Riders must cancel rental booking within 24-hour notice to receive credit.
   • Serious rental repairs will be added to riders booking subject to MTBX discretion.
5. MERCHANDISE
   • All sales are final for online purchases, credit will not be given.
   • Riders may exchange incorrect product sizing if available.
   • Reorders due to riders negligence will be an additional cost and may not reflect online pricing.